FAQ

  1. Home
  2. FAQ

Lamp Compatibility

Lamp Compatibility Disclaimer

The customer is responsible for insuring that all lamps are the correct size, correct number needed, and wattage and are compatible for their tanning and the state in which they are located. It is solely the salon owner’s responsibility to insure you are ordering lamps that are legally compatible for your tanning bed, and we are not responsible in any way if you choose lamps that are not legal for use in your state. If any of the above is incorrect, the customer will be responsible for ALL transportation and restocking fees if the wrong lamps are ordered and shipped. In regards to F.D.A. compatibility, please give us a call and we can determine which tanning lamp is the correct choice.

HOW TO CHOOSE THE CORRECT TANNING LAMP

HOW TO CHOOSE THE CORRECT TANNING LAMP LAMP DESCRIPTION BASE TYPE TYPE OF ENDS LENGTH FROM END CAP TO END CAP F59, FR 59 BI-PIN 2 PINS ON EITHER END OF LAMP 58.88″ TO 59″ F59, FR 59 RDC BLACK CAP AT EITHER END OF LAMP 58.88″ TO 59″ MUST REQUEST & PAY FOR RDC CAPS F71, FR 71, OR 1.8M BI-PIN 2 PINS ON EITHER END OF LAMP 69″ TO 69.25″ F71, FR 71, OR 1.8M RDC BLACK CAP AT EITHER END OF LAMP 69″ TO 69.25″ MUST REQUEST & PAY FOR RDC CAPS F72, FR 72 RDC BLACK CAP AT EITHER END OF LAMP 68.88″ TO 69″ F73, FR 73 RDC BLACK CAP AT EITHER END OF LAMP 70″ F74, FR 74 RDC BLACK CAP AT EITHER END OF LAMP 70.88″ TO 71″ F74, FR 74 BI-PIN 2 PINS ON EITHER END OF LAMP 70.88″ TO 71″ MUST REQUEST BI-PIN F75, FR 75, OR 1.9M BI-PIN 2 PINS ON EITHER END OF LAMP 74.625″ F78, FR78, F79, FR79,2M BI-PIN 2 PINS ON EITHER END OF LAMP 78.625″ SPECIAL NOTATION R=THE TANNING LAMP HAS A BUILT IN PARABOLIC REFLECTOR FR72, FR 73, FR 74: INSIDE OF LAMP SOCKET MUST RUN HORIZONTAL WATTAGE HO= 80 WATT TO 120 WATT LAMP YOU CAN NOT PUT A HO LAMP INTO A VHO APPLICATION VHO= 140 WATT TO 250 WATT YOU CAN PUT A VHO LAMP INTO A HO APPLICATION UVA/UVB % UVB RANGE= 2.6%, 3.0%, 3.5%, 5.0%, 6.5%, 7.0%, 8.5%, 9.5% THE MORE THE UVB, THE SHORTER THE TANNING SESSION TIME

SEMI TRUCK ORDERS WITH SHORTAGE AND-OR DAMAGED MERCHANDISE

BEFORE YOU SIGN THIS FREIGHT BILL, MAKE SURE THERE ARE:_____________PIECES ON THIS PALLET! IN THE EVENT OF A “SHORTAGE”: PLEASE FOLLOWING THESE IMPORTANT GUIDELINES (1) ACCEPT THE SHIPMENT. (2) WRITE DOWN HOW MANY PIECES WERE RECEIVED (3) WRITE DOWN HOW MANY PIECES WERE SHORTED (4) THE TRUCK DRIVER WILL HAVE TO CALL INTO DISPTACH TO REPORT THE SHORTAGE. (5) IF THESE STEPS ARE FOLLOWED, WE WILL REPLACE THE SHORTAGE. (6) IF YOU SIGN THE FREIGHT DELIVER RECEIPT WITH NO EXCEPTIONS NOTED, YOU ARE STATING THAT THE MERCHANDISE WAS DELIVERED WITH NO SHORTAGE AND THERE IS NOTHING WRONG WITH THIS ORDER. YOU WILL NOT BE REIMBURSED FOR THE MERCHADISE THAT IS MISSING. BEFORE YOU SIGN THE FREIGHT BILL, MAKE SURE THERE IS NO DAMAGE! IN THE EVENT OF DAMAGED MERCHANDISE, PLEASE FOLLOW THESE VERY IMPORTANT GUIDELINES: (1) ACCEPT THE ENTIRE FREIGHT/LTL SHIPMENT. (2) CALL USLC TOLL FREE IMMEDIATELY @ (800) 325-4294 WHILE THE DRIVER IS THERE. (3) WRITE DOWN THE EXACT DAMAGED THAT HAS TAKEN PLACE ON THE DELIVERY BILL. (4) HOW MANY ITEMS WERE DAMAGED. (5) TAKE PICTURES OF THE DAMAGED MERCHANDISE. DO NOT THROW AWAY ANYTHING!!!!!!!!!!!! UNTIL WE NOTIFY YOU TO DO SO. (6) EMAIL USLC PICTURES: SALES@USLIGHTINGCORP.COM. (7) THE TRUCK DRIVER WILL HAVE TO CALL INTO DISPATCH TO REPORT THE DAMAGE. (8) RETAIN THE DAMAGED GOODS FOR POSSIBLE ON SITE INPSECTION. THIS COULD TAKE UP TO 10 WEEKS. (9) IF THESE STEPS ARE FOLLOWED, WE WILL SHIP OUT THE REPLACEMENT MERCANDISE AND WE WILL FILE THE FREIGHT CLAIM WITH THE LTL CARRIER. (10) IF YOU SIGN THE FREIGHT BILL DELIVERY RECEIPT WITH NO DAMAGE NOTED, YOU ARE STATING THAT THERE IS NOTHING WRONG WITH THIS ORDER & YOU WILL NOT BE REIMBURSED FOR THE DAMAGED MERCHANDISE. GIVE US A CALL WHILE THE DELIVERY DRIVER IS AT YOUR BUSINESS! UNITED STATES LIGHTING CORP. 1450 TORREY RD., FENTON, MI 48430 TOLL FREE (800) 325-4294

PLEASE BILL MY SYNCRHONY CARD

TO OUR CUSTOMERS THAT HAVE OUR “UNITED STATES/U B TAN” SYNCHRONY CARD, PLEASE USE THIS PAYMENT OPTION FOR US TO BILL YOUR SYNCHRONY CARD. LESS THAN $300 IS 30 DAY BILLING. FOR 30 DAYS, BALANCE MUST BE PAID IN FULL BY DUE DATE TO AVOID ANY INTEREST CHARGES. $300+ is 6 MONTHS DEFERRED INTEREST FOR LOTIONS & LAMPS. $1000+ 12 MONTHS DEFERRED INTEREST FOR TANNING LAMPS ONLY. FOR 6 MONTHS OR 12 MONTHS, MINIMUM MONTHLY PAYMENT DUE. BALANCE MUST BE PAID IN FULL BEFORE 6 OR 12 MONTHS TO AVOID ANY INTEREST CHARGES. IF YOU HAVE ANY QUESTIONS, FEEL FREE TO EMAIL US: SALES@USLIGHTINGCORP.COM OR GIVE US CALL @ (800) 325-4294. IF YOU WOULD LIKE TO APPLY FOR A SYNCHRONY CARD, PLEASE GIVE US A CALL @ (800) 325-4294.

IN THE EVENT OF DAMAGED TANNING LAMPS SHIPPED VIA UPS

VERY IMPORTANT IN THE EVENT OF DAMAGED TANNING LAMPS BY UPS FOLLOW THESE INSTRUCTIONS „« Accept the entire shipment. „« Give us a call @ 800-325-4294 immediately while the driver is there! „« Open the box: „« Give us a count on how many tanning lamps are damaged. „« We need pictures: a) A photo showing the damaged merchandise, inside the original box, with all of the original cushioning (picture should show the placement of the merchandise and packaging inside the box) b) A photo of the packaging material used inside box. c) A close-up photo of the shipping label with tracking number (please zoom in enough to read the tracking number which begins with 1Z) d) A close-up photo of the Box Manufacturer¡¦s Certificate (BMC). The BMC is a round stamp that details either the bursting strength of the box or the edge crush rating of the box. The BMC is generally found on a bottom flap on the outside of a corrugated cardboard box. e) Two photos displaying all 6 sides of the package (1 photo should display the top and 2 sides, the 2nd photo should display the bottom and the opposite sides). f) Email the photos to sales@uslightingcorp.com, and enter the UPS tracking number in the Subject line of the email. DO NOT THROW AWAY ANY OF THE DAMAGED MERCHANDISE & PACKAGING MATERIALS!!!!!!!!!!! We will file a claim with UPS to get reimbursed for the damaged merchandise. 1) UPS will either call your business or schedule an onsite inspection of the damaged merchandise & packaging. This process could take up to 5 weeks. 2) Once UPS does their phone/onsite inspection, we will notify you on the disposition. 3) UPS WILL NOT REIMBURSE US IF THEY CAN NOT INSPECT THE DAMAGED MERCHANDISE AND PACKAGING. 4) We will replace the damaged merchandise once UPS concludes their onsite inspection. UNITED STATES LIGHTING CORPORATION 1450 TORREY ROAD FENTON, MI 48430 (800) 325-4294